Clark College is currently accepting applications for a full-time, permanent classified 12-month Program Specialist 3 - Student Success Coach position in the Advising, Career, and Student Success department, within the division of Student Affairs. Primary responsibilities include providing personalized, holistic academic and non-academic support to current students. The Student Success Coaching team aims to empower and guide students to structure their time and academic responsibilities as well as grow their study skills, self-awareness, self-acceptance, reflexivity, and self-advocacy. This position complements academic advising, career advising, instruction, and current retention initiatives and serves as an educator and motivator for students.

Overall, student success coaching connects recruitment, engagement, active learning, and student success. Student Success Coaches provide strengths-based, culturally relevant, anti-racist coaching for all students, including students of color, students with disabilities, members of LGBTQIAP2s+ communities, first-generation, and low-income. We are seeking an individual who practices equity-mindedness, race-consciousness, and is skilled at forming collaborative connections with students, staff, and faculty across the college. This position will report to the Associate Director of Career and Student Success.  

Student Success Coaching office hours of operation are from Monday-Thursday from 8am-6pm, and Fridays from 8am-5pm; this position may require some occasional evening and/or weekend hours and may be eligible for a hybrid schedule: three days in-person, two days remote. If granted, the hybrid schedule is subject to change based on the needs of the college.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

Position Responsibilities

JOB DUTIES AND RESPONSIBILITES:
Success Coaching for Students (55%):  

• Provide 1:1 co-active success coaching (virtual and in person) to current students, which may include topics on learning styles, online learning strategies, time management, effective notetaking and reading strategies, effective study habits, test anxiety, and finding solutions to challenges. 
• Co-create individualized success plans for students; revise plans as needed. 
• Provide warm hand-offs and referrals to other college resources, departments, and community resources specific to student needs. 
• In collaboration with departmental colleagues, develop and implement group coaching or workshops to support students’ personal and academic goals.  
• Stay current in trends and strategies related to student success coaching. 
• Provide success coaching and success plans for return-to-college students.  

Area of Study and Campus Engagement (15%):  

• Serve as the point of contact for designated Areas of Study for success coaching collaboration with faculty and other campus partners.  
• Attend instructional unit meetings, as relevant, to stay current on in-class experiences and to maintain working relationships with faculty.  
• Participate in Area of Study-related events and other campus engagement opportunities, such as classroom presentations, related to student success coaching role.  
• Maintain a strong working knowledge of campus resources, services, and academic programs to provide accurate and effective referrals.  
• Serve on hiring committees and other campus committees as approved or assigned by supervisor.  

Outreach Support and Strategies (15%): 

• In partnership with supervisor, strategize data-driven, proactive, and collaborative outreach to student populations.  
• Provide timely response and outreach related to early alert systems (i.e. ARC). 
• Engage in early alert system continuous improvement discussions.  
• In collaboration with student success coaching colleagues and supervisor, develop and implement outreach strategies to campus community to increase knowledge of services provided to students and options for classroom engagement.  

Administrative Duties (15%) 

• Update documents, presentation decks, flyers, and website pages as needed or assigned.  
• Provide support with success coaching initiatives and assessment.  
• Respond to emails and phone calls in a timely manner.  
• Record accurate and appropriate notes within 24 hours in individual student records in appropriate database following relevant student interactions.  
• Track information in appropriate systems as designated. 

 

Qualifications

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Bachelor's degree  
• Two (2) years of experience in a student success program, student success coaching, academic advising, career advising, counseling, or related support services in post-secondary education. 
• Demonstrated experience collaborating across an organization to develop, deliver, and/or assess initiatives or programs that support student success. 
• Demonstrated understanding of student development and how to support students’ college and navigational experiences. 
• Strong computer skills and demonstrated ability to utilize technology (learning management systems, Microsoft Office Suite; virtual communication platforms, relational databases). 
• Strong interpersonal skills with a high level of self-awareness. 
• Knowledgeable of strategies to support diverse populations of college students with varying needs, backgrounds, and situations.  

 

Supplemental Information

 JOB READINESS/WORKING CONDITIONS:

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• Ability to practice equity-mindedness in decision-making, relationship-building, and communication.
• Ability to demonstrate critical thinking and analytical skills. 
• Ability to take the self-directed initiative to create solutions to identifiable and perceived problems. 
• Ability to work independently and ability to establish and maintain harmonious collaborative relationships with other staff, faculty, and students. 
• Ability to respond positively to changing needs, requirements and responsibilities. 
• Ability to adapt to new approaches and methods to achieve results and recover quickly from setbacks and find alternatives.  
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.  
• This position is represented by Washington Public Employees Association. 
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. 

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.  
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.   
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.  
• Campus bookstore offers snacks, apparel, and specialty supplies.  
• On-campus early childhood education care program (pending registration and availability). 
• Gym and recreation facilities available for membership.  
• Clark promotes wellness with a variety of different workshops and events. 

SALARY/BENEFITS:  
Salary Range: $4,740-$6,384/month | Step A-M (commensurate with qualifications and experience) | Range: 53 | Code: 107J  
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.
 
APPLICATION DEADLINE:  
Required application materials must be completed and submitted online by 3 p.m., September 18, 2024. 
  
REQUIRED ONLINE APPLICATION MATERIALS: 

• Clark College online application 
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process. 

Please apply online at www.clark.edu/jobs. 
 
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu.
 
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
 
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES 
Corrected or extended notices will be posted online and in the Human Resources Office.                                                              
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
 
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Thomas-Jenkins, Director of Labor and Compliance, 360-992-2317, mthomas-jenkins@clark.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. 
 
Clark College Human Resources
August 28, 2024
24-00114