Clark College is currently accepting applications for a full-time, permanent classified Program Manager A. The Program Manager A supports the delivery of Workforce Education Services (WES) programs such as Basic Food Employment & Training (BFET), worker retraining, opportunity grant, supporting students experiencing homelessness.

Workforce Education Services  strongly supports Clark College’s initiative by providing holistic wraparound support to identify and address student barriers impacting our low-income and historically underrepresented student populations. This position is a hybrid schedule: four days in-person, one day remote. If granted, the hybrid schedule is subject to change based on the needs of the college.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITES:

• Oversee personnel decisions involving work-study employees and recommends hiring, dismissals, disciplinary action, and position allocations as it relates to work study employees. 
• Supervise work-study staff to include establishing work-study staff schedules, facilitate training sessions, create training aides, and process time and leave reporting in ctcLink. 
• Monitor and provide coordination with Program Specialists for front end support staff projects, ensure timely completion of tasks assigned. 
• Maintain and update as needed, the front-end support team’s policies and procedures manual. Conduct check-ins and/or audits related to WES programs student tracking and reporting spreadsheets, WES application outreach and follow up, and phone log /email inquiries.
• Maintain accurate records for tracking work-study awards and required WorkFirst work-study paperwork.
• Maintain WES Office supply/equipment inventory and create orders for new supplies/equipment, as necessary. 
• Prepare facilities requests and office work orders, as needed. 
• Schedule rooms for department events, using 25Live. 
• Serve as a purchaser for the WES office to set up requisitions in ctcLink for payments to internal/external vendors, in conjunction with WES Director and/or Associate Director. 
• Oversee publication development and printing of forms, website content, flyers, and other student communication. 
• Develop and maintain the scheduling of WES Information Sessions for internal/external activities in coordination with the Associate Director of WES. 
• Maintain WES department email; oversee responses by work-study staff and provide training where needed. 
• Monitor and provide oversight for the WES student application. Ensure that students are contacted and connected to the Program Specialist staff for intake. 
• Maintain WES Office Bookings Calendars for students to schedule appointments with Program Specialist staff. 
• Maintain WES files, including copying, scanning, archiving, and record destruction in coordination with the Director of WES. 
• Maintain WES Canvas Shells for work-study staff training purposes. Perform activities, as assigned, to support audit preparation. 
• Participate in WES staff meetings by serving as the “scribe” tracking meeting minutes, action items to document and distribute to staff.
• In coordination with the Director of WES, monitor, and track WES program budgets for "WorkFirst work-study, expenditures for "Goods and Services", and "Travel" budgets. 
• Monitor payroll reports and work with Business Services office to ensure the timely completion and submission of staff time and effort reporting.
• Scan, convert, and transfer staff files for review into MS Teams filing system for archiving.
• Perform related duties as required. 

• Associate degree OR two (2) years of equivalent related work experience in higher education. 
• One (1) year of experience working with an academically, culturally, and economically diverse student population, interpreting and applying policies, rules, and regulations, working within grant guidelines to determine program eligibility and to ensure compliance. 
• One (1) year of supervisory or lead experience with the ability to supervise, guide, and mentor staff. 
• One (1) year of experience working with Microsoft Office Suite, including Word, Excel, and Outlook. 
• One (1) year of experience effectively coordinating activities, services, and schedules to ensure efficient operation of work, with a strong attention to detail.
• Experience effectively building and maintaining strong relationships with a variety of diverse people and providing excellent customer service that consistently meets or exceeds the needs of students, colleagues, and the public.

• Excellent written and oral communication skills to effectively communicate with diverse groups and individuals.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation. 
• This position is represented by Washington Public Employees Association. 
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. 

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs. 
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant. 
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall. 
• Campus bookstore offers snacks, apparel, and specialty supplies. 
• On-campus early childhood education care program (pending registration and availability). 
• Gym and recreation facilities available for membership. 
• Clark promotes wellness with a variety of different workshops and events. 

• Clark College online application 
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.