Professional Mediation & Conflict Management Training

Description

Professional Mediation and Conflict Management Training Part I: Communication and Conflict Management October 1 and 2, 2015 Part II: Professional Mediation Skills October 9, 10, and 16, 2015 **Note: If you are seeking the 40-hour Basic Mediation Training Skills certificate, you must attend both Part 1 and Part II. This training meets the classroomrequirement for certification through the Washington Mediation Association. Program Highlights Learn the skills and tools that mediators use. Enhance your communication and conflict resolution skills. Take the first step toward mediator certification. Improve work and family relationships. Change your life. This 5-day training is a high-energy, high-quality synthesis of years of conflict resolution experience. The material will be presented through lecture, demonstration and large and small group exercises including simulated mediations. Many experienced mediators will act as presenters and individual coaches, which allows participants to experience many diverse styles of mediating. "This training outlined a straightforward practical process that should be available to all employers, employees, managers, and anyoneinterested in building better relationsips in their lives." --past trainee. Registration Options We are offering our Basic Mediation Training in two parts to accomodate trainees who may not be able to attend a full 40-hour training at one time. However, immersion in the 40-hour training at one time is highly recommended. Part I includes conflict theory and styles, active listening techniques, trust building,collaborative negotiations, and conflict management tools at home and in the workplace. Part II focuses on the mediation process and the mediator?s role and ethics. It provides an interest-based and facilitative approach to conflict resolution that empowers people to resolve differences with the aid of skilled mediators. Part I can be taken as a stand-alone course. You must take Part I as a pre-requisite for Part II. Trainees wishing to complete a 40-hour Basic Mediation Course, for certification or practicum purposes, must complete both Part I and Part II. To be eligible to receive a certificate of completion of the 40-hour Basic Training, Trainees must complete Part I and Part II within a calendar year.