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Operations Center Director

Posted: 09/11/2022

Title: Operations Center Director  

Employment Status: Full-time 

FLSA Status: Non-Exempt 

Reports to: HR and Talent Development Manager   

Supervises: Center Directors  


Offering New Employee Bonus! $400 after successful completion of 60 days of employment.



  • Medical, Dental, Vision Insurance  
  • PTO  
  • Paid Holidays
  • Discounted child care
  • 401k with 2.5% match 
  • Employee Assistance Program 
  • $10,000 Basic Life Insurance 
  • Voluntary STD, LTD, and additional life insurance 
  • Quarterly passes to Columbia Sportwear and Adidas employee store 


Who We Are: 

We’re a nonprofit organization founded in response to the question, “How can we work to improve opportunities for our community’s children?”. This question is at the heart of the work that we do. We believe that the answer to this question is through building environments where children can learn and develop themselves through play. By playing, our children learn about the world and how they relate to it, giving them the foundation needed to thrive. 

How do we do this? We work in partnership with the Educational Service District (ESD) 112 to staff and facilitate numerous childcare centers in the southwest Washington area. Our programs are designed to support children at ages ranging from birth, to preschool, to school age. We have program types to support children of all backgrounds and needs. 

You may be wondering what joining our team really means for you. Aside from getting to play with children all day, you go home at the end of the day knowing that your work is directly impacting the lives of those children by readying them for school and enriching their lives. You’ll be part of a team that values connection, accountability, and innovation. We pride ourselves on fostering a community that helps our mission by helping each other. 

If you are passionate about uplifting young minds and wish to make an impact that expands outside of the classroom, we would love to have you join our team! 


General Description of Position:  

This Operations Center Director supports the growth and development of Center Directors in the birth-5 and/or school age programs. They will ensure operational success at individual Centers, including meeting both planned and emergent staffing needs. They will have knowledge in Early Care and Education and strong leadership skills that focus on strength-based coaching and mentoring. This individual will partner with multiple TAs and Managers to receive feedback and help guide and director Center Directors toward growth. This position is heavily focused on leadership development and staffing coordination. 


Qualifications and Skills 

  • Bachelor's Degree in Early Childhood Education, Child Development, or Elementary Education preferred. Must have 47 credit hours in early childhood education, elementary education, family and consumer sciences, special education, or a related field.  
  • 21 years of age or older.


Employment Requirements: 

  • Successful completion of a portable background check (PBC) and clearance through the Department of Children Youth and Families prior to working in program. 
  • Participation in Washington’s State Training and Registry System (STARS) program required. 
  • Valid CPR certification including child/infant prior to working in program. 
  • Valid Food Handler’s Card required prior to working in program. 
  • Negative TB test completed within the previous twelve months prior to working in program. 
  • Initial health exam completed by medical provider showing you are free from communicable diseases. 
  • Documentation showing immunity to Measles, Mumps, & Rubella (MMR), either vaccination records or results of a Titer test prior to working in program. 
  • Completion of HIV/Blood Borne Pathogens training prior to working in program. 
  • Provide proof of COVID-19 Vaccination or have an approved medical/religious exception on file. 


Essential Functions 

  • Supervise and lead a group of Center Directors toward excellence. Ensure they are meeting job expectations. 
  • Provide professional guidance on challenging situations that arise with staff. This includes coaching, providing feedback, and modeling strong leadership behavior.   
  • Uphold a high level of confidentiality and professional relationships with those who report to you.  
  • Support the onboarding and training of new Center Directors in partnership with ESD program staff.  
  • Support the Center Directors in coordinating the day-to-day staffing coverage and making plans for emergent needs.  
  • Serve in ratio for Director, teacher, or assistant as needed for compliance with child care licensing.  
  • Approve Director time off requests in partnership with other OCDs.   
  • Serve as point person for any sudden staffing changes (be on call from 5a-8p). 
  • Supervise, schedule, and communicate with the substitute application pool. 
  • Create and maintain staffing models for traditional and modified schedules (ie: Spring Break, Holidays, Summer). 
  • Utilize technological solutions that help track and streamline staff schedules, time off, and daily staff assignments. 
  • Travel throughout SW Washington as needed to support Center Directors. 
  • Ability to work early mornings and occasional evenings as needed.  
  • Other duties as assigned. 


Other Functions 

  • Coordinate the recruitment, screening, interviewing and onboarding of new employees, including performing orientations for new staff.   
  • Creatively engage the community via in-person and virtual methods to attract new talent to SELF. 
  • Utilize the Applicant Tracking System to ensure applicants are screened and contacted within a timely manner. 
  • Onboard new employees into our HRIS system in a timely and accurate manner, ensuring all pre-employment documents are completed.  
  • Adhere to state and federal employment laws, policies, and regulations. Demonstrate fairness and equity when interviewing candidates.  
  • Produce stay surveys to capture data on retention. 
  • Demonstrate patience, empathy, and have a solution-based approach to conversations. Visiting staff at child care centers to focus on retention will be required.  
  • Lead staff Wellness Committee; solicit members, encourage engagement, brainstorm new methods of appreciation.  


Physical and Strength Demands  

  • Requires the ability to move or traverse about inside the office to access file cabinets, office machinery, center activities, etc.  
  • Moderate or frequent exposure to loud noises, outside weather elements, and temperature changes.  
  • Lifting requirements include the ability to exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and up to 10 pounds constantly to move objects including the human body. 
  • Job involves sitting, standing, walking, lifting, carrying, reaching, grasping, bending, stooping, crouching, pushing, and/or pulling. Position involves physical mobility with or without reasonable accommodation to perform essential functions of the job.  
  • Work space will be split between SELF Administrative offices, Centers, and working from home.  


SELF is an Equal Opportunity Employer