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Instruction & Classroom Support Technician 1 - Basic Education for Adults

Posted: 06/16/2024

Do you want to be part of a dynamic team working to serve students learning English and completing high school diplomas? Do you want to be part of the critical group who supports these students in enrolling at Clark College and with their ongoing testing and registration needs? If these questions resonate with you, we encourage you to apply for this opportunity! The work schedule is 10:30 am - 9 pm Monday through Thursday, with optional flexibility for earlier hours when nighttime capacity is not needed. In person work is required.

Clark College is currently accepting applications for a full-time classified Instruction & Classroom Support Tech 1 position. This position & Classroom Support Tech is responsible for performing instructional, classroom, office, and navigational support services related to Basic Education for Adults programming for students in the afternoon and evening in the Transitional Studies unit. This position is a contract-funded position with a year-to-year contract (expected duration through September 2028). Continuation is dependent upon annual renewal of contract funding.

Clark College Basic Education for Adults prepares students for college and careers. We offer English as a Second Language (ESL) and High School+ diploma (HS+) course options. Our English as a Second Language courses are offered at all levels and High School Completion courses provide credit toward the High School+ diploma and prepare students for the GED®. All courses are contextualized, and competency based.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

Position Responsibilities

JOB DUTIES AND RESPONSIBILITES:

  • Administer and monitor tests for students in Transitional Studies consistent with testing policies and procedures. 
  • Lead and assist with application and registration sessions. Help students apply to the college, complete Transitional Studies enrollment process, login to their My Clark accounts, and register for courses.
  • Provide frontline customer service and answer Transitional Studies phone and emails.
  • Follow up with identified students in need of testing, registration, or onboarding assistance.
  • Assist program staff with direct student outreach.
  • Produce reports to identify students in need of support or testing and provide reports to staff and faculty.
  • Maintain electronic records, test records, and test record security.
  • Perform data entry and accurate record keeping.
  • Review attendance and class records and follow up with faculty to ensure records are up to date. 
  • Support with Transitional Studies filing and other projects.  
  • Perform other duties as needed and required.

 

Qualifications

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

  • High school diploma or equivalent
  • Demonstrated experience working effectively with people from diverse backgrounds
  • Excellent communication and problem solving skills
  • Strong oral, written, interpersonal communication, and tech skills 
JOB READINESS/WORKING CONDITIONS:
  • Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
  • The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.  
  • This position is represented by Washington Public Employees Association. 
  • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

 

Supplemental Information

WHAT WE OFFER:

  • A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.  
  • McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.   
  • Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.  
  • Campus bookstore offers snacks, apparel, and specialty supplies.  
  • On-campus early childhood education care program (pending registration and availability). 
  • Gym and recreation facilities available for membership.  
  • Clark promotes wellness with a variety of different workshops and events. 
SALARY/BENEFITS:  
Salary Range: $3,393 - $4,517/month | Step A-M (commensurate with qualifications and experience) | Range: 39 | Code: 255M
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.
 
APPLICATION DEADLINE:  
Required application materials must be completed and submitted online by 3 p.m., July 11, 2024.
 
REQUIRED ONLINE APPLICATION MATERIALS:
  • Clark College online application 
  • Current resume, with a minimum of three (3) references listed.
  • Cover letter describing background and experience related to qualifications and responsibilities of the position.
  • Responses to the supplemental questions included in the online application process. 
Please apply online at www.clark.edu/jobs
 
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu.
 
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
 
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES 
Corrected or extended notices will be posted online and in the Human Resources Office.                                                            
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
 
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. 
 
Clark College Human Resources
June 18, 2024
24-00079