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Family Support Specialist - Center Based

Posted: 09/11/2022


Title: Family Support Specialist 

Employment Status: Full Time 

Program Type(s): Center-Based ECEAP, Center-Based EHS 

FLSA Status: Non-Exempt 

Reports to: Operations Center Director 

Supervises: - 



  • Medical, Dental, Vision Insurance  
  • PTO  
  • Paid Holidays 
  • 401k with 2.5% match 
  • Discounted child care 
  • Employee Assistance Program 
  • $10,000 Basic Life Insurance 
  • Voluntary STD, LTD, and additional life insurance 
  • Quarterly passes to Columbia Sportwear and Adidas employee store 


Offering New Employee Bonus! $300 after successful completion of 60 days of employment. 


Who are we:  

We’re a nonprofit organization founded in response to the question, “How can we work to improve opportunities for our community’s children?”. This question is at the heart of the work that we do. We believe that the answer to this question is through building environments where children can learn and develop themselves through play. By playing, our children learn about the world and how they relate to it, giving them the foundation needed to thrive. 

How do we do this? We work in partnership with the Educational Service District (ESD) 112 to staff and facilitate numerous childcare centers in the southwest Washington area. Our programs are designed to support children at ages ranging from birth, to preschool, to school age. We have program types to support children of all backgrounds and needs. 

You may be wondering what joining our team really means for you. Aside from getting to play with children all day, you go home at the end of the day knowing that your work is directly impacting the lives of those children by readying them for school and enriching their lives. You’ll be part of a team that values connection, accountability, and innovation. We pride ourselves on fostering a community that helps our mission by helping each other. 

If you are passionate about uplifting young minds and wish to make an impact that expands outside of the classroom, we would love to have you join our team! 


General Description of Position:

Under the supervision of the Operations Center Director, center-based Family Support Specialists provide comprehensive and integrated family support services to families enrolled in the program that they support. They work to identify the needs of the children that they support and work with families to help them achieve developmental milestones both at school and at home. 


Qualifications and Skills: 

  • An associate or higher degree with the equivalent of thirty college quarter credits of adult education, human development, human services, family support, social work, or related field. The thirty credits may be included in the degree or in addition to the degree. 
  • Experience working with children and families from diverse cultures and lifestyles. 
  • Experience providing comprehensive services to children birth to five years in one or more of the following content areas: health, early childhood education, nutrition, mental health, and/or children with disabilities. 
  • Must have reliable transportation and be able to work outside traditional working hours occasionally to meet the needs of our families.
  • Expertise using Microsoft Office applications, including Calendar, Sharepoint, and TEAMs. 
  • Bilingual in Spanish/English a plus. 


Essential Functions: 

  • Conduct outreach, recruitment, enrollment and orientation activities for families participating in Early Care and Education programs. 
  • Develop and maintain relationships with children, families, community agencies and partners. 
  • Collaborate with other staff, as appropriate, to develop and support individualized family goals that focus on strengths, responsibilities and timetables and strategies for achieving these goals. 
  • Promote parent and family involvement in all aspects of the program through home visits, parent meetings, family events and policy council. 
  • Provide comprehensive child and family services utilizing relationship-based family support principles, assisting families with referrals and follow-up to appropriate community resources. 
  • Ensure enrolled children receive preventative health related services as required by program standards. 
  • Establish and maintain complete and accurate records, child files and all required program forms. 
  • Collect child and family data and enter in program software meeting timeliness standards and deadlines. 
  • Fulfill program deliverables in accordance with performance standards and timelines. 
  • Provide support for all transitions involving the family and/or child. 
  • Participate in staff professional development and policy council. 
  • Plan, conduct, and participate in meetings, programs, and activities for parents and staff. This may include occasional nights and weekends. 
  • Establish and maintain effective communication and working relationships with staff, program participants, and the community. 
  • Maintain confidentiality of program and client information. 
  • Maintain an up to date and accurate calendar to ensure program needs are met.  
  • Other duties as assigned. 


Physical/Strength Requirements: 

  • Regular attendance during scheduled work hours. 
  • Requires the ability to move or traverse about inside the office to access file cabinets, office machinery, center activities, etc.
  • Moderate or frequent exposure to loud noises, outside weather elements, and temperature changes.
  • Lifting requirements include the ability to exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and up to 10 pounds constantly to move objects including, the human body.
  • Job involves sitting, standing, walking, lifting, carrying, reaching, grasping, bending, stooping, crouching, pushing, and/or pulling. Position involves physical mobility with or without reasonable accommodation to perform essential functions of the job.


Employment Requirements 

  • Must have valid driver’s license and insurance. 
  • Successful completion of a portable background check (PBC) and clearance through the Department of Children Youth and Families prior to working in program. 
  • Participation in Washington’s State Training and Registry System (STARS) program required. 
  • Valid CPR certification including child/infant prior to working in program. 
  • Valid Food Handler’s Card required prior to working in program. 
  • Negative TB test completed within the previous twelve months prior to working in program. 
  • Initial health exam completed by medical provider showing you are free from communicable diseases. 
  • Documentation showing immunity to Measles, Mumps, & Rubella (MMR), either vaccination records or results of a Titer test prior to working in program. 
  • Completion of HIV/Blood Borne Pathogens training prior to working in program. 
  • Provide proof of COVID-19 Vaccination or have an approved medical/religious exception on file. 


SELF is an Equal Opportunity Employer